FAM10 ยท EMPLOYEE AIRFARE PLANNING

Your team has destinations. You need one clear request.

Prepare the airport cities, cabin choices and company details before requesting your adult return airfare estimates.

Your employee list contains several countries. Your Finance team wants one clear budget submission. Somewhere between those two documents, you need a request that defines the journeys you want researched.

A useful multi-destination airfare request is a brief: where your employees need to travel, which cabins to research and what the resulting figures will help you decide.

This guide walks through preparing that brief and using FAM10โ€™s custom request. It focuses on the handover and interpretation, rather than rewriting your policy or reproducing the existing budget calculation guide.

Quick answer: Prepare the countries and airport cities, request-wide cabin choices, company contact details and planning notes. Review the consolidated destination list before submitting. The current FAM10 service researches adult return journeys from the UAE in AED.

What can you request through FAM10โ€™s custom airfare service?

The FAM10 Custom Airfare Estimate Request lets you select multiple countries and airport cities in one request. Choose Economy, Business and/or First once; the cabin choices apply to the whole request.

The embedded form identifies the scope as UAE origin, return journeys, adults only and AED. It describes high-season and low-season estimates and a seasonal โ€œaverageโ€ calculated as (High + Low) รท 2. This guide calls that calculation the arithmetic midpoint, to distinguish it from a market average. FAM10 states that it reviews requirements and gets back to you within 3โ€“5 working days.

A request is not a booking. It does not hold inventory or guarantee availability, future price, refunds or flexibility. The presence of a city in the directory does not establish a suitable itinerary or usable fare for every cabin and travel period.

Step 1: What destination information should HR prepare?

Start with the airport cities your team needs, grouped under their countries. Check uncertain entries with the person responsible for the employee benefit records.

Avoid guessing the airport from nationality. If a city has several airport choices, note the intended airport code or the decision that still needs clarification. Remove accidental duplicates without combining genuinely different destinations.

You can prepare an internal table like this:

CountryAirport cityIATA referenceInternal planning note
IndiaMumbaiBOMConfirm practical UAE departure airport
IndiaKochiCOKNote the period to be considered
United KingdomLondonLHRConfirm whether LHR is the intended gateway

These are examples of request inputs, not a statement of route availability, fare coverage or current service. Keep employee names, passport copies and other personal records out of the research brief unless separately required through an appropriate process. A destination list can define the research without exposing an entire HR file.

Step 2: Is this for cash allowances or company-booked tickets?

Tell your internal team whether the exercise supports a cash allowance review or a budget for company-purchased tickets. This helps you ask the right follow-up questions when the response arrives.

For a cash allowance, you will compare research evidence with the payment your company is considering. For company bookings, you will use the research alongside expected journeys and the costs covered by your purchasing process.

Neither purpose lets an estimate decide eligibility. If you have not agreed the benefit scope, use the existing annual air ticket allowance policy guide to prepare that separate discussion.

Step 3: How do you select several countries and airport cities?

On the request page, choose a country and select the airport cities you need. Add another country to build the full destination list.

The current form supports searching by city or airport code. Its directory includes listed commercial airport cities; a directory entry is a selection aid, not a booking offer. Review your selected destinations rather than assuming the first matching city is the right gateway.

If the appropriate city is absent or the intended airport is uncertain, record the issue for clarification. Do not choose a different city merely to make the list look complete. A visible gap is more useful than a precise-looking request for the wrong journey.

Step 4: Can you request Economy, Business and First together?

Choose at least one of Economy, Business or First. The current request applies these choices across the submission.

If different employee groups need different cabin treatment, make that distinction clear in your planning notes and seek clarification on the research scope. Do not imply that the form assigns a separate cabin to each employee or destination row.

For a single destination, start with the 2027 Annual Employee Airfare Estimator. It shows adult return fares for Economy and available Business or First samples. Use the custom request for multiple destinations, missing routes or cabin requirements that need separate research.

Step 5: What company details and planning notes do you need?

Have your name, work email, company and position ready. Use the notes to give the context needed to interpret the brief.

A useful example is:

Planning year: 2027. Purpose: review annual employee cash allowances. Preferred origin: Dubai, subject to confirmation. Please identify the seasonal comparison periods and state baggage, mandatory taxes and fare conditions in the response. Please flag any unavailable route or cabin research.

This is suggested request wording, not a promise that those requirements will be included or available. Ask for the response to identify what is confirmed, what is excluded and what remains uncertain.

Avoid describing every estimate as โ€œfully flexibleโ€, โ€œtaxes inclusiveโ€ or โ€œwith baggageโ€ by default. Those descriptions need evidence for the particular research result. Airline baggage rules can vary with route, fare and class, as Emiratesโ€™ published guidance illustrates.

Step 6: What should you check before submitting?

Check that every intended destination is present, the cabin choices match your request and the notes do not contradict the stated adult return scope. Confirm contact details so the team can respond.

If your wider benefit covers children, keep that requirement separate. Do not apply an adult estimate to a child automatically or assume the current custom form researches child fares.

Submit when the brief is accurate. Keep a copy of what you requested for your internal review. The stated 3โ€“5 working day response window is a service statement, not a promise that every destination will have a complete estimate or that a ticket can be bought at that figure.

How should you use seasonal figures in your budget?

Check the UAE origin, destination airport, cabin, passenger basis, evidence date and seasonal comparison periods. Ask for any missing conditions before applying the figures to your budget.

The arithmetic midpoint is the sum of two seasonal figures divided by two. It is not a market average, a forecast or a figure weighted to your employeesโ€™ actual travel pattern. If one figure is missing, do not quietly turn a partial result into a complete comparison.

Keep three things separate in your budget file: the research supplied, your companyโ€™s chosen planning basis and the amount approved. That separation makes later questions easier to answer.

For the underlying workforce budgeting method, link the brief to the existing employee air ticket budget calculation guide.

Frequently asked questions

Can you request several countries at once?

Yes. The current custom form supports multiple countries and airport cities in one submission. Review the destination list before sending it.

Does the midpoint mean that is what your employee will pay?

No. It is a calculation using two seasonal estimates. The actual booking price and available conditions must be checked when travel is purchased.

Does a submitted request buy or reserve a ticket?

No. Use the research for planning. Follow your organisationโ€™s approval and booking process for an actual purchase.

Your next step is practical: prepare the list, resolve the uncertain airports and build your custom request.

A journey home for your employees. A budget you can explain.

Sources

Last checked: 31 October 2026.

FAM10 Custom Airfare Estimate Request

FAM10 annual air ticket allowance policy guide

FAM10 employee air ticket budget calculation guide

Emirates checked baggage guidance

Build your destination estimate request

Select your countries, airport cities and cabins. FAM10 reviews your requirements and gets back to you within 3โ€“5 working days.

Request custom airfare estimates

Adult return journeys from the UAE ยท AED ยท Planning estimates